Qantas is making big moves this year—form the debut of their new business class seat on their very first Dreamliner, and is rated the safest airline in the world, to their new lounge in Melbourne Airport. And in just a few weeks, it will open up its premium lounge in Heathrow Airport. A big move for this Australian carrier.
Passengers flying in business and first class were reserved to using either the British Airways or Cathay Pacific lounge at Heathrow, but now they have a place to relax, eat and catch up in a Qantas lounge.
Located in Terminal 3, Australia’s flagship carrier’s new space will be able to accommodate about 230 travelers, and because of its prime location, it will offer views of the runway.
Alan Joyce, CEO of Qantas, is excited about the opening, and since the airline has such a great reputation worldwide, he “want[s] the first dedicated Qantas lounge at Heathrow to be something special” Their lounges in Australia and internationally “are often named among the world’s best. Customers love them and [they] make regular improvements based on what they tell [Qantas] they’d like to see next”.
The new one at Heathrow will have signature Qantas qualities, top-of-the-line facilities, and features that cater to the London market. For instance, dining and drinking options from the delicious Rockpool restaurant, full-service bar, showers, business area to catch up on work, plus a kids zone to keep the little ones busy.
Qantas’ Head of Customer Product and Service, Phil Capps, knows that travelers won’t be disappointed, saying, “It’s looking great…We’re really excited about the lounge and we especially like the two-level space”.
Passengers flying in Qantas business and first class, as well as those flying on partner airlines (British Airways, Emirates, Cathay Pacific, American Airlines and Finnair), will have access to the new lounge. Those who hold a Qantas Club membership, Qantas Platinum and Gold frequent flyer status, or a Oneworld Emerald or Sapphire status equivalent will also be able to enjoy access to this space.